The advent of ChatGPT has direct implications for employment, governments, and the way we access information and conduct business. However, what exactly do we mean when discussing the future of work in the era of widespread Artificial Intelligence?
The development of AI has been ongoing for more than 70 years, making it far from a new phenomenon.
Initially, computer science has been fundamental in developing algorithms and AI models. Subsequently, advancements in enterprise computing have enabled the processing and storage of massive amounts of data necessary for training and executing AI models.
Later, personal computers brought AI closer to people in their everyday lives through accessible applications and devices. In the last decade, the complete digitization of processes and information has created a conducive environment for AI deployment and widespread adoption.
Current challenges of AI and how they are being applied to date
The ultimate objective of AI is to create systems capable of automating and solving tasks, enabling individuals to allocate their time more efficiently.
Nonetheless, when it comes to automating AI, there are still several challenges that persist:
Techniques such as image processing and voice recognition are used for machines to interpret and understand the environment in which they are located.
2. Reasoning & Learning
Machines can draw logical conclusions based on pre-established rules or patterns. Through these parameters, machines learn to reason in a way that resembles human thinking.
Additionally, AI can make informed decisions to resolve problems or execute specific tasks.
Despite all the progress, gender, geographic, and competency disparities persist in accessing and adopting AI. It is crucial to address these gaps to ensure that everyone can benefit from this technology’s opportunities.
The current challenges of AI can be structured into three precise axes: Perception, Reasoning and Learning, and Decision.
ChatGPT as the flagship of the Revolution
«ChatGPT is a revolutionary technology,» even according to Bill Gates. The platform achieved one million users in the shortest time, accomplishing this feat in five days. To put it into perspective, Netflix took 40 months, Twitter took 24 months, and Facebook took ten months. According to Statista, the global AI software market is set to experience rapid growth, with an estimated value of USD 126 billion by 2025.
How does it attain such a high level of intelligence?
In reality, its intelligence is not genuine but a compelling combination of statistical calculations and vast volumes of data.
The platform employs language-based reasoning to anticipate a sentence’s most probable succeeding word. While it can reason about logical or philosophical thoughts, it does not understand its responses.
Among the most significant developments in recent years are:
Benefits of ChatGPT for companies
The implementation of this new technology will provide companies with various advantages. In terms of external impact, they will achieve the following:
WalmartGPT simplifies product search optimization for its sellers by leveraging generative AI for keywords and content.
Internally, companies can attain the following:
Morgan Stanley provides its employees with a chatbot that enables seamless access to all product information. This enables them to recommend the most suitable products for managing their finances to their clients.
Nonetheless, despite its substantial benefits to task automation, users should consider that ChatGPT still exhibits biases, can hallucinate or fabricate information, and lacks access to updated online data.
The future lies in questions, not in answers. Therefore, we must learn to ask ChatGPT more precisely.
To embrace the potential of AI in our daily lives, humans must collaborate closely with this technology, reshaping our approaches to tasks and adjusting to the new paradigm. However, ensuring an ethical utilization of AI becomes paramount in this process. It is essential to be aware of the emerging digital divide, encompassing gender, location, and skills, arising from using ChatGPT and other AI technologies. By actively sharing knowledge and exploring ways to harness this technology for the benefit of all, we can strive to overcome these barriers and create an inclusive AI-driven future.
To ensure the responsible use of Artificial Intelligence, it is essential to adhere to these four guidelines: thoroughly review sources, avoid sharing sensitive or personal data, promote digital ethics, and stay informed about the companies and intellectual property rights associated with the content being created.
The future has arrived, and it’s time to make way for it. Is your company ready to embrace transformation? Contact Joel Alvarado, Head of Automation Studio at Multiplica, to discuss how these tools can empower your company’s work. And if you want to dive deeper into the topic, you can watch Joel’s presentation at the Talent Land event, El futuro del trabajo con Inteligencia Artificial. (The Future of Work with Artificial Intelligence).